Allen Hancock, The Orchard Solutions
Allen Hancock received his Bachelor's degree in Early Childhood Education, and relishes the teaching aspect of being an Apple Consultant. In 2000, he started the Mac Consulting Group, Inc: now a full service Apple Specialist and Authorized Training Center in Baton Rouge, Louisiana. Allen finds his thrill in helping his clients make the most of their computing experiences. In an attempt to help streamline checking on the mundane aspects of owning a computer, Allen founded Watchman Monitoring, Inc, a tool for service providers to keep tabs on their clients' computers without the heavy hand of "owning" their computers.
Gabriel Soto, Celebration Church
Gabriel Soto is the IT Director of Celebration Church in Austin Texas with over 7 years experience in Graphic Design, Video Editing, Production and IT. He specializes in Media and Production Technology integration and Video and Graphic Editing workflow. He consults to non-profit organizations such as churches locally and missions in Africa. Gabriel and his wife Jazmin live in Austin, Texas and they are quite busy enjoying the birth of their first son.
Christopher Holmes, The Orchard Solutions
Christopher Holmes is an Apple Certified Trainer first Introduced to the world of Apple when he bought a Black MacBook in 2006. This enthusiast turned expert started consulting in early 2008 and has been discovering solutions for clients ever since. Christopher joined the Apple Consultants Network in 2008 and has the privilege of serving on the ACN Advisory Council for the second year in a row. Christopher joined, then startup, The Orchard as CTO later in 2008. The Orchard is an innovative Apple Specialist, Authorized Service provider and Apple Authorized Training Center with locations in Lafayette and Baton Rouge Louisiana.
Brian Govatos, Microsoft Senior Trainer
Brian Govatos is a Senior Trainer for Microsoft who has also been heavily involved in the Apple community since 2006. From 2006 to 2009, he was a Mac consultant for several small business clients in Las Vegas. With a passion for communicating ideas, Brian loves to discuss technology and to inspire users to make the most out of it.
Nathan Toups, rojoroboto
Nathan is a Mac geek with a background in collaborative design. He honed his professional IT skills after college and now owns and operates rojoroboto, llc., a boutique cloud technology consulting firm based in Austin, TX. Nathan is a former Apple Consultants Network member, holds a slew of Apple certifications, and is a Linux nut. He has published in MacTech Magazine and spoken at SXSW Interactive, MacTech BootCamp and MacTech Conference.
Bryan Harold, The Harold Organization
Bryan is the Founder and CTO of The Harold Organization, LLC, an IT Consultancy formed about 5 years ago. Focus areas include Intellectual Property, IT Vision, Strategy, Implementation, Deployment and Support. Specialize on MacOS, iOS, and OpenOS environments. Apple Certifications include (ACSP 10.8, ACTC 10.8, MTC, ACSP 10.5, ACTC 10.5). Previously the Director of Information Technology for The University of Texas where he built a professional IT operation for the College of Natural Sciences. Member of the executive team, direct report to the Dean, manage, direct, and provide architecture and strategy for IT operations for the College. Prior to UT, Bryan was as a co-founder, and CTO of Virtual Insight, a professional consulting and services Startup. Co-founder, Architect, Developer. Deliver technical architecture and strategy for virtualization consulting - advising clientele on the complexities of technology, infrastructure development, Virtual Office™ solutions. Prior to Virtual Insight Bryan was a Systems Architect for IBM's Advanced Workstation Division, and a principle architect of UNIX93,95 and 98 Industry Standards.
Zack Williams, Artisan Computer
Zack Williams laptop is the one with the command prompt open on it. A computer scientist by training, he's worked with Apple hardware since the 512k and has done Unix sysadmin work on a variety of platforms. He is currently the managing consultant at Artisan Computer which provides technical services of all kinds in the Tucson and Southern Arizona area.
Sessions are 30-50 minutes long, with most sessions are about 40 minutes. There are nine sessions in the 2013 curriculum.
The topics covered will include:
- Overview of What are the Key Building Blocks for Today's Apple Consultant
- Mobility and Profiles
- Local Storage, Network Storage, Backups
- Networks and Routing
- The World of Apple IDs
- Microsoft Office: Feature and Deployment Options
- Command Line
- and more...
Read on for more details.
How Do the Key Building Blocks for Today's Consultant Fit Together
What does today's Apple consultant need to know to be effective in serving everyone from small business to Enterprise, support personnel, or even home users and networks.
Mobility and Profiles
Who owns the data on your mobile device? How do you keep sensitive data from getting into the wrong hands? What do you do when you blur the lines between personal and business needs for a phone? At an increasing rate, clients and staff need help managing mobile devices. They need to keep their data secure, and give users the features and access they want, and they want to do so without compromising. There are a variety of ways to accomplish these goals. Learn about mobility, profiles, and the steps you can take to find the right solution for their needs.
Local Storage, Network Storage, Backups
Data is growing faster and larger than ever before. SSDs, Fusion drives, cloud, and network are just a few buzz words of the day. Do you know the proper use for each? Do you know your options for connecting storage? Do you know how to serve your backup needs properly? Learn about storage area networks vs. network attached storage, backup options and critical knowledge for keeping data safe.
Networks and Routing
Networks: Can't live with them, can't live without them -- they often are plagued with invisible, black box problems, yet need to be working 24/7. Are you trying to design a network that should not be seen nor heard about? Do you have the knowledge to eliminate or identify network issues in tackling a problem? Are you ready for what IPv6 is going to do to every network, everywhere? Learn about network design and troubleshooting from the ground up, and see a great example of what a common small business network should look like.
The World of Apple IDs
Apple is continually changing the rules for Apple IDs, iTunes accounts, and more. Learn the latest rules, how devices are treated, migrating to new hardware, dealing with multiple IDs, and iCloud. Find out how iTunes Match works, how Mac App Store differs from iTunes, and the right way for working with deployment and imaging. Learn the restrictions for merging Apple IDs and how to combine them.
There is one technology that is core to how all other technologies today work. It affects email, web, file servers, databases and in short, just about everything. As a core technology, it's often the cause of so many problems -- or as one of our sessions chairs says "It's Always DNS®". In this session, you'll learn not only about the most important parts of today's DNS, but also some of the best examples of how you can use DNS as a tool, debug, and finally, find additional resources and information about domain name services.
Microsoft Office: Feature and Deployment Options
Microsoft Office is at the core of how people work, yet many people don't know what Office for Mac can do, let alone take advantage of it. Did you know that Office includes collaborative editing features both through the web and the cloud? Or that Office can be deployed in a variety of ways, and licenses used on more than one computer? Do you know which Office features that help people work the most efficiently? Learn from Microsoft experts how you can not only make the most of Office for yourself, but those that you support.
Because the Mac has such an intuitive user interface, many consultants forget about the power of the command line -- which can often accomplish something faster, or more easily. Sometimes, it's the only way to accomplish certain things. Learn about how the command line works, the best way to use man pages, and scripts. Walk away with real examples and useful tips.
How do you stop doing the same thing over and over again? How do you help someone get a number of computers ready for use very quickly? Deployment and management of devices, disk images, and packages are often the critical solution. And, yesterday's best practices are quickly being replaced by new methodologies. Learn about deployment options, imaging, packages and the tools you need to be productive and efficient.
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Note: All information is approximate and projected, but it does evolve. All sessions, speakers and descriptions are subject to change at any time without notice.