Arek Sokol, Genentech/Roche
Arek Sokol is a Senior Mac Engineer at Genentech/Roche. With an “Anything Mac” mantra, Arek designs and implements Mac infrastructure solutions for one of the world's leading biotech companies. In this role, he manages more than 10,000 enterprise Macintosh systems and establishes standards for hardware, software and other devices on the Mac platform.
Scott Neal, acmeFoo
Scott M. Neal has been utilizing and programming Apple products since first getting his hands on an Apple ][+ and later NeXTcube. Scott's believes strongly in automation--getting devices to do your work the way you want to, with minimal effort and stress. Often, the real benefits of device automation are underutilized--Scott would prefer that you be empowered with how to automate (meaning script and program) devices YOURSELF to do what YOU want, not just what you may see yourself limited to by default application and service setups. With that goal specifically in mind, Scott co-created acmefoo, the Apple Technology focused training and development co-op, which offers training, courseware, and consulting on a peer level, without being tied to specific device sales or marketing.
Jeanette Lee, Rukus Wireless
Jeanette Lee has over 20 years of experience in high-performance networking. She has been deeply involved in product sales, marketing and network architect positions with companies at the forefront of their fields such as Ruckus Wireless, Aruba Networks, and FORE Systems. Jeanette has written or co-authored dozens of technology papers on topics ranging from security to educational tutorials and best practices.
Allen Hancock, The Orchard Solutions
Allen Hancock received his Bachelor's in Early Childhood Education at the University of Missouri - Columbia. This background in education keeps him coming back to MacTech. In 2000, Allen started the Mac Consulting Group, Inc: an Apple Specialist and Authorized Training Center based in Baton Rouge, Louisiana. There, he found his thrill in helping clients make the most of their computing experiences. In 2012, Allen sold the Mac Consulting Group to The Orchard, where he continue to do what he loves most: help make happy customers. Over the course of his career, he met too many people as they suffered a failing hard drive without a current backup. As a means of preventing such loss, Allen founded Watchman Monitoring, Inc. Its namesake product is a Software as a Service tool which allows service providers to address such problems before it’s too late.
Jason Fineberg, CoreQuick
Over the last 6 plus years with the company, Jason has become the heart of our customer support and sales engineering team. Jason’s background in graphic design, publishing and sales gives our customers the expertise they are looking for in graphic design technical support, font management support and systems architecture, publishing workflow architecture, digital asset management system architecture, deployment and support. For the past several years his focus has been primarily on iOS deployments for education. Jason has been part of designing and implementing many of the processes being used today in educational deployments of iOS Devices. He has been both a team leader and a team player on these deployments working as lead presenter and project lead all the way to staff support and runner. A vital, seasoned and skilled employee with an ability to adapt to most any situation. When not at work he can be found at beach, hiking, art openings, concerts, traveling, being an uncle or giving his Disneyland Annual Pass some exercise.
Sean Costello, Background Backup
Sean Costello has supported Macs in business since 1993. Based in Ottawa, ON, Sean represents the Canadian perspective on the Apple Consultant's Network. He is a member of the ACN Advisory Council, he works with resellers, consultants and business owners across North America to better navigate today's challenges surrounding IT deployment and support. Sean is an expert with CrashPlan Pro, and he excels at helping other consultants learn how to use, to sell and to deploy CrashPlan solutions for their customers.
Brian Govatos, Microsoft
Brian Govatos is a Senior Trainer for Microsoft who has also been heavily involved in the Apple community since 2006. From 2006 to 2009, he was a Mac consultant for several small business clients in Las Vegas. With a passion for communicating ideas, Brian loves to discuss technology and to inspire users to make the most out of it.
John Wells, CoreQuick
John Wells is an ACTC with extensive field experience deploying iOS devices and mobile device management systems including Apple Configurator, Profile Manager, JAMF Casper, and Airwatch, He has deployed thousands of iOS devices for various public and private institutions. John is currently a senior level support engineer with CoreQuick in Los Angeles, California.
Sessions are 30-50 minutes long, with most sessions are about 40 minutes. There are nine sessions in the 2013 curriculum.
The topics covered will include:
- Overview of What are the Key Building Blocks for Today's Apple Consultant
- Mobility and Profiles
- Local Storage, Network Storage, Backups
- Networks and Routing
- The World of Apple IDs
- Microsoft Office: Feature and Deployment Options
- Command Line
- and more...
Read on for more details.
How Do the Key Building Blocks for Today's Consultant Fit Together
What does today's Apple consultant need to know to be effective in serving everyone from small business to Enterprise, support personnel, or even home users and networks.
Mobility and Profiles
Who owns the data on your mobile device? How do you keep sensitive data from getting into the wrong hands? What do you do when you blur the lines between personal and business needs for a phone? At an increasing rate, clients and staff need help managing mobile devices. They need to keep their data secure, and give users the features and access they want, and they want to do so without compromising. There are a variety of ways to accomplish these goals. Learn about mobility, profiles, and the steps you can take to find the right solution for their needs.
Local Storage, Network Storage, Backups
Data is growing faster and larger than ever before. SSDs, Fusion drives, cloud, and network are just a few buzz words of the day. Do you know the proper use for each? Do you know your options for connecting storage? Do you know how to serve your backup needs properly? Learn about storage area networks vs. network attached storage, backup options and critical knowledge for keeping data safe.
Networks and Routing
Networks: Can't live with them, can't live without them -- they often are plagued with invisible, black box problems, yet need to be working 24/7. Are you trying to design a network that should not be seen nor heard about? Do you have the knowledge to eliminate or identify network issues in tackling a problem? Are you ready for what IPv6 is going to do to every network, everywhere? Learn about network design and troubleshooting from the ground up, and see a great example of what a common small business network should look like.
The World of Apple IDs
Apple is continually changing the rules for Apple IDs, iTunes accounts, and more. Learn the latest rules, how devices are treated, migrating to new hardware, dealing with multiple IDs, and iCloud. Find out how iTunes Match works, how Mac App Store differs from iTunes, and the right way for working with deployment and imaging. Learn the restrictions for merging Apple IDs and how to combine them.
There is one technology that is core to how all other technologies today work. It affects email, web, file servers, databases and in short, just about everything. As a core technology, it's often the cause of so many problems -- or as one of our sessions chairs says "It's Always DNS®". In this session, you'll learn not only about the most important parts of today's DNS, but also some of the best examples of how you can use DNS as a tool, debug, and finally, find additional resources and information about domain name services.
Microsoft Office: Feature and Deployment Options
Microsoft Office is at the core of how people work, yet many people don't know what Office for Mac can do, let alone take advantage of it. Did you know that Office includes collaborative editing features both through the web and the cloud? Or that Office can be deployed in a variety of ways, and licenses used on more than one computer? Do you know which Office features that help people work the most efficiently? Learn from Microsoft experts how you can not only make the most of Office for yourself, but those that you support.
Because the Mac has such an intuitive user interface, many consultants forget about the power of the command line -- which can often accomplish something faster, or more easily. Sometimes, it's the only way to accomplish certain things. Learn about how the command line works, the best way to use man pages, and scripts. Walk away with real examples and useful tips.
How do you stop doing the same thing over and over again? How do you help someone get a number of computers ready for use very quickly? Deployment and management of devices, disk images, and packages are often the critical solution. And, yesterday's best practices are quickly being replaced by new methodologies. Learn about deployment options, imaging, packages and the tools you need to be productive and efficient.
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Note: All information is approximate and projected, but it does evolve. All sessions, speakers and descriptions are subject to change at any time without notice.